diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 5838745619
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy and hassle-free access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection to ensure a strong signal is available. If you still encounter issues, wait for the OTP to be sent and if it doesn't arrive, try reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming and not bonus amounts. This means you can only cash out your winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, ensure that all your Know Your Customer (KYC) details are fully filled out and submitted through the app. This will require saving your Aadhar card, UPI (Unified Payments Interface) information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, compared to 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for processing. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once the money earned from playing games with the bonus amount is available. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section to see if the withdrawal request is pending. If it's not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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